Provides leadership for the Housekeeping Department while using every available management tools and skills to ensure an efficient and harmoniously run department. To develop and apply training programs for the staff that will result in high standards and

1. To understand occupancies and percentages with respect to business so that the Housekeeping Department may be staffed accordingly.
2. To determine what supplies are needed and to advise the Purchasing Department accordingly.
3. To develop and apply training programs for the staff so that high standards and the best productivity can be achieved and maintained.
4. To hire, discharge and determine the precise duties and staff requirements.
5. To prepare job descriptions for the staff and to update the job descriptions periodically.
6. Understand policies and procedures set by Management and implement the same. Evaluate both periodically and recommend changes, if need be.It is the responsibility of this position to effectively introduce new employees into this Resort’s type of organization. To hire new employees in accordance with the Resort standards. To adequately inform all new employees of their status within our organization and inform them of our policies.
7. Develop and implement policies and procedures and delegate authority to the proper channels.
8. Create a working relationship that will attain and maintain a high level of employee morale and ensure that all areas of the Housekeeping Department receive assistance, advice and counsel.

1. To consistently behave in a manner that reflects the Group’s vision and core values with both internal and external stakeholders.
2. To foster teamwork with others by working with all stakeholders in the Group in a cooperative and friendly manner.
3. To regularly up-skill yourself through daily work experience, self-improvement and structured learning.
4. To keep abreast of latest trends involving your specific role as well as the industry that you are involved in.
5. To be fully aware of and be in full compliance with Group’s policies and procedures all times.
6. To be fully aware of and be in full compliance with all laws and regulations that affect your job functions or the industry you are involved in.
7. To exercise reasonable care and caution to ensure that the confidentiality of Company’s documents and all material information in relation to the business is not compromised.
8. To produce timely and accurate reporting of your business and operations under your care to achieve the objectives set by your superior(s).
9. To formulate and execute clear strategies to run the business or operations under your care to achieve the objectives set by your superior(s).

1. Teamwork
2. Customer focus
3. Managing Work
4. Continuous Improvement
5. Integrity
6. Continuous Learning
7. Courage
8. Initiating Action

Possess at least a Diploma or Degree in any field

Must have minimum 5 years of managerial experience in Housekeeping department Good housekeeping management, planning & organizing skills.